Kok — Accounting in Mount Louisa

Reviews of Kok

• Luis

  Added 2016.05.01

  So at the end of the day, I’ll hopefully get my money in a fortnight.
• Jayden

  Added 2016.02.12

  Seems to be highly stressed, told us off and threw us out of his office. We were totally stunned and will NOT be returning. Caveat emptor.
• Xavier

  Added 2016.01.19

  With no apology whatsoever, he told me he would lodge the return and hung the phone up.
• Jose

  Added 2015.12.25

  If I give you one tip in life, it is not to use this guy. I never will again, and I rue the day I walked into this home office.
• Joseph

  Added 2015.12.12

  What was their fault is they didn't contact me to advise the transaction had declined and to request payment. So I waited 8 weeks before calling to ask why the hell the ATO website had not received my lodgement. They tried to tell me they had called me, but records on my mobile prove them otherwise. I paid, and all was supposedly well.
• Robert

  Added 2015.12.06

  So I called him and sure enough, he'd just forgotten. Again, no apology was offered and he advised he would submit it.
• Robert

  Added 2015.11.24

  Weeks later, I checked the ATO website - no lodgement received! You can imagine my delight.
• Thomas

  Added 2015.11.05

  So my 2014 return is now being held up by a rouge return that Kok has submitted without my knowledge or consent.
• Elijah

  Added 2015.08.11

  First time user of this tax agent, and I swear to God - never again. It's ironic because we changed tax agents to get it PROCESSED FASTER as our agent last year screwed us around.
• Ethan

  Added 2015.07.15

  Only around six months after my initial appointment with Kok.
• Jason

  Added 2015.02.25

  The ATO rectified the issue after a half hour phone call, deleting Kok’s incorrect return and leaving the only one he actually should have entered.
• Hannah

  Added 2014.11.04

  'Kok' is an astute description.
• Aiden

  Added 2014.10.27

  So weeks later when I logged onto the ATO site to check the process of my return and IT HADN'T BEEN LODGED, you can imagine my insides twisting into a ball of furious rage.
• Noah

  Added 2014.09.14

  Last week I received a letter from the ATO requesting me to call them about my 2011 tax return.
• Dylan

  Added 2014.09.02

  By the way, I'm a Uni student. A spare $1000 means a world of difference to me.
• Cody

  Added 2014.03.03

  Which he did. By Jove, he submitted it alright.
• Landon

  Added 2014.02.15

  I called Kok, who advised me payment had not been made to them. I took a deep breath and reminded of the previous call weeks before in which we had made a credit card payment over the phone. Kok told me to "Hang on a minute" before dropping the phone to wander off for several minutes. He returned to tell me he had forgotten.
• Eric

  Added 2013.11.23

  Once I get the money I plan to finally service my car. Hooray for my brakes holding it together this long!
• Alexander

  Added 2013.11.03

  It has taken these tax agents 5 months to submit my tax return to the ATO, despite multiple calls as to why it had not been lodged.
• Noah

  Added 2013.08.09

  I had to post them extra paperwork after my initial appointment, so the first time they tried to deduct money from my card which declined (I need to transfer funds to that card on a transaction basis). No biggie, not their fault.
• Ryan

  Added 2013.06.17

  He has been rude, unhelpful and put me at risk of looking fraudulent with the ATO (if I’m audited because of this I will be furious, I just want my money dammit!)
• Kevin

  Added 2013.06.13

  2011 you may ask? What the!? That was certainly what I was wondering. So I called them, and dear Kok has submitted TWO tax returns. One for 2011 and one for this financial year.